Bluetooth Feature

1. Bluetooth 5.2 Version. Compatible with any Bluetooth enabled devices
2. Made from premium material to keep you soft Built-in microphone for answering or calling
3. Washable after removing the Bluetooth modules
4. Both speakers are not fixed, can adjust placement accordingly based on your size
5. Spandex fabric with flexible fits for most of men women youth

Bluetooth Specifications

1. Transmission Distance: 33ft(10m)-65ft(20m)
Best performance without obstacles
2. Rechargeable Lithium Battery: 200mAH
Type-C Charge: 5V/0.5A
Charging Time: 1.5-2hours
Working Time: 10-15 hours per charging

Bluetooth Music Play Instruction:

1. Press once PLAY/STOP button
start playing,press once again to stop playing
2. Press Vol- for previous song
3. Press Vol+ for next song
Bluetooth Handfree
1. Incoming call, press once PLAY/STOP Button for auto receives call.
2. Incoming call, press and hold PLAY/STOP button for 3 sec to reject call.
3. During call, long press PLAY/STOP Button for 3 sec to switch to Mobile device,press PLAY /STOP Button again for 3 sec will switch Back to earphone.

Light and Small to Carry around

Notes

1.Open the bluetooth in your phone and match with bluetooth name "Joysical"

2. Please check USB cable if can’t work to charge.

3. Please adjust the volume from your mobile or Long press Vol+ from Bluetooth if you can’t hear any music.

4. The sound may have a bit noise if there’s environmental interference

5. If you have any problem with using our product, please contac us Directly via order id. We promise to solve the problem for you 100%. Your using experience and suggestions will be great help to improve better.

After-sales

About Shipment:
1. We will send the items within 4-5 days once your payment is completed.
2. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.

About Customs Notice :
1. Please note that buyers are responsible for all additional customs fees, brokerage, fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
2. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
3. About customs clearance: For countries that are difficult to pass through customs, such as: Brazil, Chile,Turkey, Argentina, etc. Make sure you have the ability to pass customs. We do not give a refund if the buyer cannot go through customs and Customs deducts the package.4. If your place is remote ,then need to pay 38usd .

About Returns:
1. We do our best to serve our customers the best that we can.
2. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
3. The buyer will be responsible for the shipping fees to return the items.

About Warranty & Maintenance:
1. We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
2. We also provide one year free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
3. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.

About Feedback:
1. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

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