Tracking order

Order Tracking Process

At GizmoGiro, we understand the importance of knowing your package's status. Here's how to track your order:

  1. Order Confirmation

    After placing your order, you'll receive an email confirmation containing your order number and estimated delivery date.

  2. Shipping Notification

    Once your Sleep Mask, Earmuffs, Headband, or Beanie is shipped, we'll send you a shipping confirmation email with your tracking number.

  3. Tracking Your Package

    Use the provided tracking number to monitor your package's journey. Most orders update within 24 hours of shipment.

Universal Package Tracker

For comprehensive tracking across multiple carriers, we recommend using:

17Track - a reliable global tracking platform that supports most international carriers.

How to use 17Track:

  1. Visit www.17track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time updates
  4. Optional: Create an account to save multiple tracking numbers

Common Tracking Questions

  • Why isn't my tracking number working?

    Tracking numbers may take 24-48 hours to activate in carrier systems after shipment. If it's been longer, please contact our support team.

  • What if my package shows as delivered but I haven't received it?

    Check with neighbors or your building management first. If still missing, contact us immediately.

  • How often is tracking updated?

    Most carriers update tracking every 12-24 hours while the package is in transit.

For any tracking-related issues not covered here, please visit our Contact Us page for assistance.